Privacy Policy
Introduction
Your privacy matters. This Privacy Policy explains how I collect, use, and protect your personal information in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
Information I Collect
I may collect the following information when you use this website or my services:
Personal Information
Name
Email address
Phone number
Client & Health Information (if provided voluntarily)
Estimated Due date
Birth preferences
Relevant health or pregnancy details
Technical Information
IP address
Browser type
Website usage data
How I Use Your Information
I use your information to:
Provide doula services and client care
Communicate with you about appointments and support
Manage bookings, forms, and client records
Process payments and send invoices
Improve our website and services
Comply with legal obligations
Use of Third-Party Services
I use trusted third-party tools to operate my business, including:
Doulado for client management, forms, scheduling, invoicing, and record-keeping
Squarespace for website hosting and contact forms
These providers may store or process your information on secure servers, which may be located outside of Canada. I take reasonable steps to ensure your information is protected.
Consent
By providing your personal information, you consent to its collection, use, and disclosure as outlined in this policy. You may withdraw your consent at any time, subject to legal or contractual obligations.
Sharing Your Information
I do not sell or rent your personal information.
I may share your information with:
Service providers (like Doulado or payment processors)
Other care providers, only with your explicit written consent
Legal authorities if required by law
Cookies & Analytics
This website may use cookies and analytics tools to understand how visitors use the site. You can disable cookies through your browser settings.
Data Security
I take reasonable precautions to protect your personal information. However, no method of transmission over the Internet is completely secure.
Your Rights
Under Canadian privacy law, you have the right to:
Access your personal information
Request corrections
Withdraw consent
To make a request, please contact me.
Data Retention
I retain personal information only as long as necessary to provide services and meet legal or professional obligations.
Third-Party Links
This website may contain links to external sites. I am not responsible for their privacy practices.
Changes to This Policy
I may update this Privacy Policy from time to time. Updates will be posted on this page.
Health Information Disclaimer
The information provided on this website and through services offered by Emily Dasilva-Hunter is for informational and educational purposes only.
As a doula, I provide non-medical support including emotional, physical, and informational assistance during pregnancy, birth, and the postpartum period. I do not provide medical advice, diagnosis, or treatment.
Nothing on this website or in our communications should be considered a substitute for professional medical advice from a qualified healthcare provider such as a physician, midwife, or nurse.
Personal Health Information
Any health or pregnancy-related information you choose to share is:
Provided voluntarily
Used only to support your care as a client
Stored securely through systems such as Doulado
Please avoid sharing sensitive medical information through unsecured channels (such as standard email) unless necessary.
Emergency Situations
If you are experiencing a medical emergency, please call 911 or contact your healthcare provider immediately. Doulas do not provide emergency medical care.
Client Responsibility
By using this website and/or engaging services, you acknowledge that:
You are responsible for your own healthcare decisions
You will seek medical advice from a licensed provider when needed
Doula support is complementary and not a replacement for medical care